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Quality filter mapping

Part of the Value Stream Mapping toolkit

Part of the Value Stream Mapping toolkit

Quality filter mapping is part of the value stream mapping toolkit and is used to analyse processes/functions with respect to quality. The results of a quality filter map shows how much waste is being generated within an organisation at each stage of the process.

Three types of quality are measured as part of the model:

  1. Product quality: Defective item provided to customer
  2. Defect quality: Defective item found prior to receipt by customer
  3. Service quality: Defects that affect the ability of the supplier to provide the service or product to the customer

Quality failures/defects are represented as a ratio (typically parts per million). Results of quality filter mapping are commonly used to feed into continuous improvement plans.

A revised map is then generated after implementation of improvement plans to measure the result of improvements.

References

References

  1. Global Logistics and Distribution Planning: Strategies for Management By C. Donald J. Waters {{ISBN. 0-7494-3930-0
  2. Best Practice Procurement: Public and Private Section Perspectives: Andrew Erridge, Ruth Fee, John Mcllroy {{ISBN. 0-566-08366-3
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This article was imported from Wikipedia and is available under the Creative Commons Attribution-ShareAlike 4.0 License. Content has been adapted to SurfDoc format. Original contributors can be found on the article history page.

business-intelligence-terms
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