National e-Governance Plan

The plan

Background

The 11th report of the Second Administrative Reforms Commission, titled "Promoting e-Governance - The Smart Way Forward", established the government's position that an expansion in e-Government was necessary in India. The ARC report was submitted to the Government of India on 20 December 2008. The report cited several prior initiatives as sources of inspiration, including references to the Singapore ONE programme. To pursue this goal, the National e-Governance Plan was formulated by the Department of Information Technology (DIT) and Department of Administrative Reforms & Public Grievances (DAR&PG). The program required the development of new applications to allow citizen access to government services through Common Service Centers; it aimed to both reduce government costs and improve access to services.

Criticism

Lack of needs analysis, business process reengineering, interoperability across MMPs, and coping with new technology trends (such as mobile interfaces, cloud computing, and digital signatures) were some of the limitations of the initiative.

References

References

1. NeGP website. "Approval Details of NeGP". NeGP Website.
2. "Second Administrative Reforms Commission Report". Arc.gov.in.
3. [http://egovstandards.gov.in/standardsandFramework/metadata-and-data-standards/MDDS-Demographic%20Ver%201.1.pdf MDDS Demographic - Person Identification and Land Region Codification]{{Dead link. (April 2020)
4. "Second Administrative Reforms Commission Preface to the Report".
5. Indg. "about NeGP". Indg.in.
6. [http://www.csi-india.org/c/document_library/get_file?uuid=93dc78f8-cadb-45be-805c-bcc844db0738&groupId=10616 Revisiting NeGP: eBharat2020:The proposed future NeGP 2.0 by CSR Prabhu in CSI Communications Oct 2011 (access date 5 Mar 2012)]