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Ministry of Public and Business Service Delivery and Procurement

Canadian provincial ministry responsible for public services

Field	Value
agency_name	Ministry of Public and Business Service Delivery and Procurement
type	Ministry
nativename
logo	[[File:Ont-Gov-Shield-Logo.png	150px	class=skin-invert]]
logo_caption	Arms of the Government of Ontario
formed	2005
preceding1	Management Board Secretariat
preceding2	Ministry of Consumer and Business Services
preceding3	Ministry of Government and Consumer Services
jurisdiction	Government of Ontario
minister1_name	Stephen Crawford
minister1_pfo	Minister of Public and Business Service Delivery
deputyminister2_pfo
chief1_name	Samantha Poisson
chief1_position	Deputy Minister
chief2_position
child2_agency
keydocument1
website

The Ministry of Public and Business Service Delivery and Procurement () is a ministry of the Government of Ontario. It is responsible for ServiceOntario, which, among other responsibilities, issues driver's licenses, health cards, birth certificates and other provincial documents to Ontario residents. Additionally, it oversees the Archives of Ontario, Supply Ontario and numerous boards and administrative authorities charged with consumer protection in specific sectors and industries, such as condominiums and travel.

Stephen Crawford is the minister of public and business service delivery and procurement and is responsible for the ministry to the provincial legislature. The minister is supported by the deputy minister, currently Samantha Poisson, a senior career public servant who supports the minister in managing the operations of the ministry.

History

Prior to 1972, the Department of Public Works was responsible for the function of providing and maintaining the buildings and facilities that house the operations of the provincial government.

In November 1966, the Department of Financial and Commercial Affairs was established and acquired the responsibility for the regulation of insurance companies, loan and trust companies, and the trading of securities in Ontario. In 1967, a Consumer Protection Division was established to be responsible for a newly created Consumer Protection Bureau. In 1968, it acquired further responsibility over the regulation of credit unions, cemeteries, upholstered and stuffed articles, and the sale of goods and services. In 1970, it further acquired responsibility over the incorporation of companies and the regulation of lotteries.

In 1972, the Government of Ontario was considerably re-organized as the various Departments were restructured and renamed as Ministries.

In 1972, the Ministry of Government Services was created, assuming most of the functions of the former Department of Public Works. Over the years in its various forms, the Ministry assumed various responsibility in support of the operations of the provincial government, including maintenance of government buildings; centralized services for government employees; central mail and translation services; information technology and services, etc.

Also in 1972, the Ministry of Consumer and Commercial Relations and assumed all responsibilities of the Department of Financial and Commercial Affairs. The new Ministry also acquired the functions associated with the promotion of public safety for boilers, elevators, building standards and fuels, the regulation of theatres, the Liquor Control Board of Ontario and the Liquor License Board of Ontario. In 1986, a standalone Ministry of Financial Institutions and assumed the responsibility over the Ontario Securities Commission and the Pension Commission of Ontario.

In 1993, the Management Board Secretariat absorbed the existing Ministry of Government Services, assuming its function in providing internal corporate services to the provincial government.

In February 2001, the Ministry of Consumer and Commercial Relations was renamed the Ministry of Consumer and Business Services.

In 2005, the Ministry of Government Services was re-created from the merger of Management Board Secretariat and the Ministry of Consumer and Business Services. The Ministry was headed by a Minister, who was also chair of the Management Board of Cabinet. When the ministry was created, Premier Dalton McGuinty described it as the "chief operating officer of government." The position combined responsibility for consumer protection, business regulation, management of the civil service, labour negotiations and the central plumbing of government: IT, procurement, and shared services. In 2007, the Ministry was renamed Ministry of Government and Consumer Services.

One of the main projects of the ministry was the creation of ServiceOntario. When it was completed in 2011, ServiceOntario was the one-stop shop for all government retail operations. Any and all routine transactions between the government and the public are performed through ServiceOntario offices, websites, call centres or kiosks. Alongside ServiceOntario, the ministry offers access to its public records through three of its licensed service providers, one of which is ESC Corporate Services.

In June 2022, the Ministry of Government and Consumer Services (MGCS) was renamed to the Ministry of Public and Business Service Delivery (MPBSD) as part of Premier Doug Ford's Cabinet update.

Responsibilities

The ministry is responsible for several key area, including:

consumer protection and public safety
business law
provide Ontario government ministries and employees with corporate services including procurement, finance, HR, pay and benefits
collect, manage and preserve historical records of the Ontario Government
policy leadership in record-keeping, freedom of information, privacy protection, and information management

The ministry oversees a number of boards and administrative authorities, including:

Advertising Review Board
Bereavement Authority Of Ontario
Business Law Modernization and Burden Reduction Council
Condominium Authority Of Ontario
Condominium Management Regulatory Authority Of Ontario
Electrical Safety Authority
Minister's Digital and Data Taskforce
Ontario One Call
Ontario Motor Vehicle Industry Council
Real Estate Council of Ontario
Tarion Warranty Corporation
Technical Standards and Safety Authority
Travel Industry Council of Ontario

List of ministers

Name	Term of office	Name	Term of office	Political party
(Ministry)	Note			colspan=3			colspan=3	Minister of Financial and Commercial Affairs	ON	PC}};"	PC
(Robarts)	ON	PC}};"	PC
(Davis)			colspan=3	Minister of Government Services		colspan=3	Minister of Consumer and Commercial Relations	ON	PC}};"	PC
(Miller)	ON	Liberal}};"	Liberal
(Peterson)	ON	NDP}};"	NDP
(Rae)			colspan=3	Chair of the Management Board of Cabinet	ON	PC}};"	PC
(Harris)	Minister of Consumer and Business Services	ON	PC}};"	PC
(Eves)	ON	Liberal}};"	Liberal
(McGuinty)			colspan=6	Minister of Government Services			colspan=6	Minister of Government and Consumer Services			colspan=3	Minister of Government Services		colspan=3	Minister of Small Business and Consumer Services	Minister of Consumer Services	ON	Liberal}};"	Liberal
(Wynne)			colspan=6	Minister of Government and Consumer Services	ON	PC}};"	PC
(Ford)			colspan=6	Minister of Government and Consumer Services					colspan=6	Minister of Public and Business Service Delivery			colspan=6	Minister of Public and Business Service Delivery and Procurement
ON	PC}};"			Leslie Rowntree
ON	PC}};"		Bert Lawrence
ON	PC}};"		Arthur Wishart
ON	PC}};"		Gordon Carton
ON	PC}};"		Eric Winkler
ON	PC}};"		James Snow			Eric Winkler			Snow was named Minister of Government Services on February 2, 1972. Ministry was formally renamed from Public Works to Government Services on April 7, 1972
ON	PC}};"		John Clement
ON	PC}};"		Sid Handleman
ON	PC}};"		Margaret Scrivener
ON	PC}};"		John Smith
ON	PC}};"		James Auld
ON	PC}};"		George McCague			Larry Grossman
ON	PC}};"		Lorne Henderson
ON	PC}};"		Frank Drea
ON	PC}};"		Douglas Wiseman
ON	PC}};"		Gordon Walker
ON	PC}};"		Robert Elgie
ON	PC}};"		George Ashe
ON	PC}};"		Bob Runciman			Gordon Walker
ON	PC}};"		Jim Gordon			Bob Runciman
ON	Liberal}};"		Elinor Caplan			Monte Kwinter			Liberal "Ministers of Financial Institutions" are Monte Kwinter (April 1, 1986 - September 29, 1987), Bob Nixon (September 29, 1987 - August 16, 1988) and Murray Elston (August 16, 1988 - October 1, 1990)
ON	Liberal}};"		Sean Conway
ON	Liberal}};"		Richard Patten			Bill Wrye
ON	Liberal}};"		Chris Ward			Greg Sorbara
ON	NDP}};"		Frances Lankin			Peter Kormos			NDP "Ministers of Financial Institutions" are Peter Kormos (October 1, 1990 – March 18, 1991) and Brian Charlton (March 18, 1991 - February 3, 1993)
ON	NDP}};"		Marilyn Churley
ON	NDP}};"		Fred Wilson
In 1993, most of the functions performed by the Ministry of Government Services were transferred to the Secretariat of the Management Board of Cabinet.
ON	NDP}};"		Brian Charlton
ON	PC}};"		David Johnson			Norm Sterling
ON	PC}};"		David Tsubouchi
ON	PC}};"		Chris Hodgson
ON	PC}};"		Bob Runciman
ON	PC}};"		David Tsubouchi
ON	PC}};"		Norm Sterling
ON	PC}};"				Tim Hudak
ON	Liberal}};"		Gerry Phillips			Jim Watson
ON	Liberal}};"		Gerry Phillips			Harinder Takhar was named Minister of Small Business and Entrepreneurship May 23, 2006 - July 9, 2008
ON	Liberal}};"		Ted McMeekin
ON	Liberal}};"		Ted McMeekin			Harinder Takhar
ON	Liberal}};"		Harinder Takhar
ON	Liberal}};"		Ted McMeekin
ON	Liberal}};"		Sophia Aggelonitis
ON	Liberal}};"		John Gerretsen
ON	Liberal}};"		Margarett Best
ON	Liberal}};"		Dwight Duncan
ON	Liberal}};"		Harinder Takhar			Tracy MacCharles
ON	Liberal}};"		John Milloy
ON	Liberal}};"		David Orazietti
ON	Liberal}};"		Marie-France Lalonde
ON	Liberal}};"		Tracy MacCharles
ON	PC}};"		Todd Smith
ON	PC}};"		Bill Walker
ON	PC}};"		Lisa Thompson
ON	PC}};"		Ross Romano
ON	PC}};"		Kaleed Rasheed
ON	PC}};"		Todd McCarthy
ON	PC}};"		Todd McCarthy		March 19, 2025
ON	PC}};"		Stephen Crawford	March 19, 2025	Present

References

Info: Wikipedia Source

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