Kids Help Phone

Organization and activities

Kids Help Phone was launched in 1989 and its website was launched in 1996.

The organization expanded its mandate in 2002 from providing counselling to more types of support, including bullying and abuse.

Kids Help Phone provides free and confidential mental health support to Canadian youth. Services were originally telephone based with the more recent provision of text message and internet based text message support. In 2016, Kids Help Line launched BroTalk website and internet based chat services to address the specific mental health needs of young men.

In June 2022, the Canadian government announced a contribution agreement with Kids Help Phone to provide counselling services for young Afghan and Ukrainian refugees in the languages of Dari, Pashto, Ukrainian and Russian. The government indicated it will also provide contributions that will allow Kids Help Phone to hire interpreters in 100 languages by 2025. In 2019, Kids Help Phone began to offer outreach services in Arabic and Mandarin.

The organization's 2023 Feel Out Loud campaign to promote youth mental health was supported by an all-star supergroup recording of Serena Ryder's single "What I Wouldn't Do".

In 2025, Kids Help Phone announced the formation of the KHP Foundation, separating the organization's fundraising and donation and support and counseling services.

References

References

1. "Financial Statement 2019".
2. "About Kids Help Phone".
3. "Get Insights".
4. Daw, J., Cone, C. (2010). Breakthrough Nonprofit Branding: Seven Principles to Power Extraordinary Results. Germany: Wiley.
5. (2017). "Adolescents show positive changes in distress and hope after single session, post-based, anonymous counselling at kids help phone". Children and Youth Services Review.
6. Haner D, Pepler D. "''Live Chat''" Clients at Kids Help Phone: Individual Characteristics and Problem Topics. ''J Can Acad Child Adolesc Psychiatry''. 2016;25(3):138-144.
7. (2015-03-20). "BRIEF REPORT: Kids Help Phone: Developing a New Go-To Online Mental Health Platform Designed for Young Men in Canada". International Journal of Child and Adolescent Resilience.
8. "Kids Help Phone launches new 'BroTalk' service for teen boys". CTV News.
9. "Government of Canada funds kids help phone to expand mental health services for Afghan and Ukrainian youth".
10. Brent Furdyk, [https://etcanada.com/news/972900/feel-out-loud-alessia-cara-serena-ryder-more-canadian-artists-collaborate-on-new-single-promoting-youth-mental-health-initiative/ "Feel Out Loud: Alessia Cara, Serena Ryder & More Canadian Artists Collaborate On New Single Promoting Youth Mental Health Initiative"] {{Webarchive. link. (2023-03-11 . ''[[Entertainment Tonight Canada]]'', March 2, 2023.)
11. . (2025-09-04). ["Kids Help Phone to Create the First National Youth Mental Health Foundation in Canada"](https://kidshelpphone.ca/publications/kids-help-phone-to-create-the-first-national-youth-mental-health-foundation-in-canada/). *Kids Help Phone*.